Banks are trading worldwide, either for themselves or on behalf of their customers. Once trades are concluded, the Operations Department (‘Back-Office’) ensures the smooth settlement of all these transactions within strict deadlines, in a strict environment.
The Operations Department also plays a crucial role for the success of the company and the quality perception of its customers.
It is therefore essential that operations employees and the related IT developers do understand and manage these responsibilities in the most efficient way.
The Banking Operations Fundamentals is a 3-day comprehensive training covering the basics of Operations Management, highlighted by a mix of theory, concrete examples and exercises.