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On the Digital Banking Forum, the attendees will be presented with a number of sessions on today’s current issues and trends, industry best practices seeking to address common challenges, and knowledge-sharing opportunities. The goal of the conference is to uncover the insights of the most emerging topics.
Our expert speakers will provide an insight into their experiences throughout interesting keynote presentations, case studiesQ&A, networking sessions and interactive panel discussion.
This summit will have a strong focus on personalization and new digital business models, practical AI elements, customer data in the new era of open banking.
We look forward to welcoming you in Amsterdam!

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Get to know our renowned speakers

Full speaker line-up & more information
Ritesh Jain
Ritesh JainCOO | CTO | Global Head of Digital Technology
HSBC
United Kingdom
David Gamboa
David GamboaGroup Digital Governance Head
Erste Group
Austria
Halim Memis, MBA
Halim Memis, MBADigital Banking, Mobile Payments&Card Payment Systems Executive
ISBank
Turkey
Joerg Bartussek
Joerg BartussekHead of Digital, Corporate Customers
Raiffeisen Bank International AG
Austria
Klement Ahrensbach Rasmussen, PhD
Klement Ahrensbach Rasmussen, PhDHead of Strategy & Execution, Global Fraud Management
Danske Bank
Denmark
Pedro Pinto Coelho
Pedro Pinto CoelhoChairman and Chief Executive at Banco BNI Europa
Banco BNI Europa
Portugal
Jessica Reynoso Maciel
Jessica Reynoso MacielHead of Digital Innovation & Client Experience
MORABANC
Andorra
Tomas Reytt
Tomas ReyttHead of Sales & Distribution Channels
mBank
Czech Republic

Event schedule

Day one

  • 08:00 Registration & Networking with Welcome Coffee

  • 08:45 Greeting from the Project Lead & GLC Icebreaker Session

  • 08:50 Opening Remarks from the Chair

  • 09:00 The importance of mobile banking and key elements of running mobile banking successfully

  • 09:30 Digitalisation in context with a pandemic situation

  • 10:20 Tea, Coffee, Networking & Exhibits

  • 10:30 Digital Transformation in Fraud Management: Opportunities and Challenges ahead”

  • 11:00 Digitalization of a Corporate Bank

  • 11:30 RESERVED

  • 12:00 Dare to talk the language of your customers?

  • 12:30 Luncheon & Networking

  • 13:30 Evolution of Fintech related new age customer journey – How to integrate external partners?

  • 14:00 The benefits of multiparty (banks-Fintech-tech) collaboration in Finance and data services

  • 14:30 Open for sponsors – The financial benefits of improving customer experience

  • 15:10 Tea, Coffee, Networking & Exhibits

  • 15:30 Panel Discussion – Leveraging Technology to gain deeper inisights into customer base and new business opportunities

  • 16:00 Fusion of data science and agility

  • 16:30 Design thinking: Out-of-the-box approaches for today’s banking

  • 17:00 Closing Remarks from the Chair & Networking

  • 17:10 End of Day 1

Day two

  • 08:30 Meet, Greet & Networking with Welcome Coffee

  • 08:50 Opening Remarks from the Chair

  • 09:00 How building on world class digital infrastructure during times of crisis made the impossible possible

  • 09:30 Open for sponsors – Cloud solution: what are the main benefits for the bank and for the customers?

  • 10:00 Tea, Coffee, Networking & Exhibits

  • 10:30 Is the industry transformation leading to banks becoming technology companies or only to using the new digital channels and methodologies?

  • 11:00 Digital transformation from a branch-heavy to a digital-first bank

  • 11:30 Personalized Next Best Action: Strategic differentiator in data driven digital ecosystem

  • 12:00 Open for sponsors – How cognitive analytics tools help customers make smarter banking decisions

  • 12:30 Luncheon & Networking

  • 13:30 Bank of the Future

  • 14:00 Preserve the human touch in a digital investment process – building on behavioral finance findings

  • 14:30 Digitalizing different demographics: how to use data to ensure your digital proposition appeals to the young generation while remaining accessible for older customers

  • 15:00 Tea, Coffee, Networking & Exhibits

  • 15:30 Panel Discussion – How digital banking will foster collaboration and innovation between banks, vendors and fintechs?

  • 16:00 Staying relevant in the never-ending changes of the landscape

  • 16:30 Closing Remarks from the Chair & Networking

  • 16:40 End of Day 2

For detailed program download the agenda

Download detailed Agenda - Digital Banking Forum

Who will you meet?

SVPs, VPs, CEOs, Directors, Global Heads, Heads, Managers, Specialists

From:

  • Digital & Mobile Banking
  • Corporate & Mobile Payments
  • Open Banking, Digital Wallets
  • Emerging Payments
  • Digital Engagement & Experience
  • Digital Transformation
  • Digital Channels
  • Customer-Centered Banking
  • Digital Business
  • FinTech
  • API & Open Innovation
  • Blockchain & DLT

Interested in more event information?

DOWNLOAD THE DETAILED AGENDA & PRICE INFO

>>> or see more event details

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