This course is designed for everyone who requires an appreciation or an in-depth knowledge of performance management (PM) and implementing a performance appraisal (PA) system underpinned by objectives and competencies as part of an overall performance management approach. This includes HR generalists at all levels of their careers, as well as Specialists in “Performance” or “Compensation” who focus on performance and compensation who wish to develop their skills in performance management and appraisal. The courses are also highly suitable for all Line Managers from all Functions who manage the performance of their employees.
Course Objectives For “Performance Management”:
Establishing and managing a performance management culture, determining Key Results Areas (KRAs), setting objectives and the traditional Key Performance Indicators (KPIs), adopting the new approach of setting monthly milestones and using MSCs, and establishing the right competencies and behaviours for all the roles in an organisation are some of the critical cornerstones of any HR department. It is crucial to design and define the right performance management system that supports your organisation’s goals and business objectives and encourages the development of each individual employee. HR professionals already know that individual performance management is an important tool for improving organisation performance. This course shows in a practical way:
- How to get an individual performance management system working successfully
- How to achieve and implement and a culture of performance management
Course Objectives For “Performance Appraisal”:
Individual performance appraisals are tools that help you to manage the performance of each employee in your organisation. However, unless you clearly link it to corporate goals and see it as part of the responsibilities of an effective manager, performance appraisals can be nothing more than tick-box paper exercises. Traditional appraisals have sometimes had no links to corporate performance or individual employee results. This topic aims to provide a solid foundation on how appraisals lead to performance ratings which can be used in the specific context of pay-for-performance and the general context of HRM and Talent Management. You will learn how to:
- Increase the effectiveness of employee performance appraisals
- Critically analyse and develop your own performance management system
- Learn about different types of performance appraisal systems used globally
- Develop an appreciation of the commonly used best-practice approaches and formats for employee performance appraisals and performance rating scales
Moreover, this new-and-improved course will also share latest best-practice approaches for abandoning the annual end-of-year performance appraisal meeting and how you can abandon annual KPIs, by moving to monthly milestones and monthly “MSCs”, and monthly 10-minute feedback sessions.
You will work in teams on practical case studies to gain detailed hands-on experience using the tools and techniques discussed throughout the course. You will test various ideas to establish what works for you. Benefit from updating yourself with the latest trends and developments of best-practice in the new next generation approaches for both performance management and performance appraisals.
This highly practical 2-day course includes case studies designed around best-practice companies based in both Europe and globally.
Robert Mosley is widely recognised in many industries and many countries as one of the leading global experts on compensation and benefits, and is also a leading expert in the more general field of human resources and performance management. His main areas of expertise and specialism are in the fields of job analysis, job descriptions, job evaluation, grading schemes, pay structures, allowances, bonuses and incentives, industrial relations and collective agreements, e-HR systems, performance management, performance appraisals, and all issues on compensation and benefits globally, especially in Europe and the GCC and Asia having worked in these regions for over 30 years.
Robert was born and educated in London, the UK, and he graduated with a MA masters degree in Mathematics from Oxford University (in UK) in 1983, and then obtained his MBA masters degree in business studies from London Business School (in the UK) and Chicago Business School (in the USA) in 1985. He then became a member of the Chartered Institute of Personnel and Development (in UK) with an FCIPD qualification, after deciding to focus on HR.
Robert has over 30 years of experience in HR and C&B, and he developed a detailed interest in compensation and benefits when he was employed by Hay Group (Hay Management Consultants) in the UK and UAE from 1985-1990, during which time he became a recognised expert on HR issues in several industries, and did HR consulting work in over 20 countries in Europe and Asia, mainly in the areas of compensation and total rewards. On leaving Hay Group, he joined Emirates Group and Emirates Airline based in Dubai where he worked for 13 years from 1990-2003 and he was promoted to SVP Human Resources with over 22,000 employees in 60 countries. At all times, Robert kept a detailed hands-on role on all remuneration policies globally, and on all general HR policies and procedures. In 2003, Robert left Emirates Group to establish his own consulting business focusing on HR and C&B called Lemon Pip Consulting Limited, and over the past six years he has developed a very successful specialist consulting practice with over 200 clients. His two main areas of specialism are working with clients in Europe and the Middle East regions, and in the global aviation industry.
Robert was awarded the “Global Human Resources Leadership Award” in February 2017 by the “World HR Congress” to recognize his global “guru” status and his iconic work in the field of compensation.