A company fails every 3 minutes . In fact, 96% of all businesses fail in the first 10 years . They fail for many reasons, however, people-related problems seem to always in the top three causes of failure. Research has shown that 51% of employees are looking to leave their current job , and 40% of the remaining employees plan to change jobs in the next year . To succeed, companies have tried numerous solutions, paying millions of euros in leadership & management, employees development and trainings and technology, to name just a few. There is one solution that most organisations have not tried or have tried poorly. This solution is not only a “blind spot” for numerous organisations, most organisations are already paying the costs of this solution, only they receive no return on this investment.
This solution is your workplace. In fact, recent research has shown that 89% of people blame their work environment for dissatisfaction at work . Your workplace is a strategic tool that can drive innovation. In fact, optimising your workplace design, once conceived correctly will not only maximise your return on investment on your real estate costs but will also maximise your return on investment on your personnel costs. This is extremely valuable, specially since the costs of personnel and real estate are usually the highest two expenses of any organisation. Not only can an optimised design of your workplace allow you to do more with the space you have but it can also lead to more fulfilled, healthier and overall happier employees. And as research has shown, happiness at work decreases employee turnover by 51%, reduces sick leave by 66%, reduces burnouts by 125% and it increases sales by 37%, increases retention by 40% and innovation by 300% .
In sum, a better workplace can improve the health, well-being and experience of employees, making them happier and the organisation more successful. However, that is on two conditions:
1. The workplace needs to be specifically and intentionally designed for interactions. A beautifully designed space, no matter how inspirational and functional is not enough.
2. The vision of the workplace needs to be at the centre of an iterative participatory Process. In this masterclass, Stephanie Akkaoui Hughes will explore those two areas: 1. How to increase interactions in your workplace for your employees and 2. How to increase interactions in your workplace with your employees. She will first focus on why interactions in the workplace are important and how to increase them, using fast and easy to implement design recommendations. She will then dive into the four steps process that allows you to engage your entire workforce in a process that will turn any and all workplace challenges – whether the result of a planned relocation or business as usual workplace complaints – into an opportunity for alignment and engagement.
By the end of the MasterClass, the participants will understand:
- Gain new, easy and immediate ways to foster better interactions in your workplace.
- Master how to navigate and implement any change or transition successfully.
- Learn how to turn workplace challenges into an opportunity to align your entire workforce.
- Master the four steps process to align and engage your entire workforce (or any part thereof), based on listening, aligning, activating and adapting.
- Gain language tools and tips to effectively communicate with absolutely anyone.
Born and raised in the tumultuous city of Beirut, Stephanie Akkaoui Hughes is the Founder & CEO of AKKA Architects. Architect, speaker and author, Stephanie is part of a new breed of visionary architects who operate beyond the nowadays-restrained realm of architecture. A strong advocate of value created through cross-disciplinary interactions, she believes that the most sustainable innovation will happen at the intersection of different fields. AKKA Architects is driven by Stephanie’s vision of Architecting Interaction. Based on Stephanie’s belief that interactions are the seeds of innovation, Architecting Interaction explores how spaces and contexts can foster human interactions. Stephanie is also an author and a global speaker. She regularly speaks at conferences, summits & universities worldwide, including TED events, the International Interaction Conference, the International Business Conference and the Centre for Excellence in Universal Design. Stephanie’s book A rchitecting Interaction: How to Innovate through Interactions was launched early 2017.