Payment Collection Officer - Colombo, Sri Lanka

Our Company


We are an industry leader in the field of conference, training and in-house training organizing in Europe and in the US, Our Company provides an exclusive business platform and networking opportunity by bringing professionals on highly interactive B2B events. We put a huge emphasis on all details related to our events; selecting the perfect venue, putting together a program with emerging topics and invite distinguished experts to speak and share their knowledge.


Job profile


  • Achieve assigned monthly recovery and collection target.
  • Achieve weekly phasing of collection.
  • Responsible in managing recovery activities of assigned areas.
  • Responsibility for ensuring customer satisfaction on the service provided, processing and sending of notices and reminders.
  • Plan course of action to recover outstanding payments
  • Ability to coordinate between all departments internally and also with clients in resolving customer escalations.
  • should be a good team player who possess strong interpersonal skills and able to work under pressure.
  • Record and update all daily activities accurately to generate reports.


Personal Profile


  • Fluency in English and excellent negotiation & communication skills.
  • Age between 23 - 30 years.
  • Previous experience in Customer Service & Payment Collection will be an added advantage.
  • Ability to work late hour shift (11.30 a.m. - 8.30 p.m.).
  • Expertise in Ms. Office applications.


Work Location: Colombo, Sri Lanka

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Our success stories

"High attention to detail in course content and very well delivered"

Simon Halsey
Product Development Manager
Essentra Packaging
United Kingdom

Our success stories

"Very good training led by two knowledgeable and open experts. Excellent insight given on many complex topics. Interactive and highly useful"

Aurelie Vivicorsi
USP PD Team Manager
Celonic AG

Our success stories

"Great course, impressed with the knowledge of the trainers and ability to answer wide variety of questions!"

Emilia Szwej
Manager, Senior Investigator
MT Sword Laboratories (BMS)

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