Learning outcomes

Training Description

This highly interactive, tech-savvy course is designed to empower ambitious individuals who are looking for ways to enhance their performance, broaden their role and develop the managerial aspects of their position while using the newest technology. An experienced trainer will show you how to improve your confidence, productivity and time management skills using various techniques and APPs. With the help of practical exercises, demos, and presentations, you will get tools for managing yourself, your colleagues and your boss more effectively, both online and offline.


Executive PA in 2019 is very different from what it used to be a decade ago. It´s not about making coffee and answering phone calls anymore.

In 2019, Executive assistant is HR, marketing, legal, finance, administration, psychology, and events management expert in one. With so many things on their plate and the same 24 hours in a day, it ́s crucial to get their hands on the newest tools.

This immersive training consists of practical exercises, extensive best practice sharing, demos, and presentations, that will help you manage yourself, your colleagues and your boss more effectively, both online and offline. Latest apps and technologies help the executive’s right-hand deal with piling demands and responsibilities, while at the same time ensuring the maximum role satisfaction and personal career growth.

Training Schedule

Day one

  • 9:00 Session 1: DEFINING THE ROLE – Perfect executive PA: Turning good into great

  • 11:00 Break

  • 11:15 Defining and improving: The main responsibilities and authorities of your role

  • 13:00 Break

  • 14:00 Planning for personal growth: Identifying and overcoming your barriers to success

  • 15:30 Break

  • 15:45 Stress management: What is stress and how do we cope with it?

  • 16:30 Managing stress and pressure that comes with change and challenge

  • 17:30 Importance of choosing your mood and emotional state

  • 18:00 End of Day 1

Day two

  • 9:00 Session 2: EMERGING AS A TECH-SAVVY PA – The tech-savvy PA: Creating a personal strategy to use technology to improve your skills; Learning about tools and apps that are a shortcut to PA’s efficiency and productivity in a day to day

  • 11:00 Break

  • 11:15 Session 3 : TIME MANAGEMENT – Multitasking: The importance of prioritisation and effective time management

  • 13:00 Break

  • 14:00 Planning success

  • 15:30 Break

  • 16:00 End of Day 2

Training Program

Download detailed Agenda - Executive Assistant Development MasterClass

Get insight into a similar past event

Get to know the Expert Trainer

RŪTA ČINKAITĖExecutive PA & Office manager

Rūta is a highly experienced senior administrative specialist & executive PA with over 10 years’ experience in international companies. Working for the last 5 years with giants like EY and biggest Spanish financial market players, she has designed and implemented a senior PA development program, that’s proved to be a great tool to improve the daily performance of associates in this role.
Speaking 5 languages and with prior experience in French and British companies apart from Spanish and International leading players, she has accumulated and used her global experience and supporting executives in various languages of different seniority.
Ruta’s background covers business management and journalism areas, while her industry experience extends from technology and entertainment to finance, retail and audit companies. Having been part of the business of such different profiles, sectors and nationalities, she has gained a greatly varying profile of a Senior PA & admin specialist. This led her into developing a very elaborated, tech-savvy and resourceful training, which carries a lot of practical insights and real-life role-play scenarios.
Having worked with so many different industries and sectors, Ruta has detected main patterns of what it takes to be a successful executive PA regardless of who your boss is and what your company does. She greatly depicts what that looks like in daily life and what are the main strategies and key areas one must develop to achieve real excellence in the role. Her holistic approach to the connection of personal and professional skills and the importance of developing both areas equally make this training a great trampoline to improve executive PA role skills while working on personal performance. Having spent last few years as a senior EA in a start-ups world, Ruta is bringing knowledge of technology and apps available today, that help bridge the gap between traditional companies and Silicon Valley work style for EAs & PAs.

“Ruta has been an amazing support in a process of training our team of PAs. Her practical knowledge,
examples of a daily situations and simple yet greatly efficient tools of improving daily procedures
boosted capabilities of our administrative team “
Director, INSURANCE BROKER GROUP – LT leading insurance company

“Ruta shared her extensive practical experience in working with Global Companies and EY team
has benefited from these real-life examples greatly. At one point she was covering 2 full time vital
administrative roles in the firm simultaneously. Ruta has a contagious approach of simplifying
everything around herself, which resulted in our administrative team becoming way more efficient
and transparent”

“Ruta is an extremely efficient EA with a proactive focus on the client and the team. Her administration
strategies of daily tasks and her time management skills are exceptional”
CEO, Servihabitat

Who should attend?

Are you the executive PA who is an invisible company wizard that makes it all work? The grey cardinal who protects executives ́ time, priorities and image? A super-human who ensures the success of daily business operations? The one who is always there to make sure the executive team reaches outstanding results on time?
Executive PA is HR, marketing, legal, finance, administration, psychology, and events management expert in one. With so many things on their plate daily and the same 24 hours in a day, it ́s crucial to get their hands on the newest tools. The latest apps and technologies can help the executive’s right-hand deal with piling demands and responsibilities, while at the same time ensuring the maximum role satisfaction and personal career growth. When the executive PA improves and excels everything and everyone around does too.

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You can always register without a name using the TBA [To Be Announced] option. Please indicate TBA instead of the delegate name and 2 weeks prior to the event you are able to send the delegate name/s to booking[at]glceurope.com
While we are not happy to see you cancel your registration, we understand that “life happens” and other obligations come up. Our refund schedule is as follows:
The client has the right to cancel his/her registration for the event.
There is a 50% liability on all conference registrations once made, whether the booking was made through our website or via e–mail/ telephone/ fax.
If the client cancels with more than 8 weeks’s advance notice, GLC shall be entitled to an amount equivalent to 50% of the conference fee and 22 EUR administration charge. In case the client has already made his/her payment, this will be deducted from the conference fee GLC has already received and the remainder will be refunded. If no conference fee has been received prior to the cancellation request, GLC will issue an invoice for the cancellation fee (the amount equivalent to 50% of the conference fee and 16 EUR administration charge), which the client must pay immediately upon receipt. No refunds are available for cancellations received with 8 week’s (or less) advance notice or in case the client fails to attend the conference. In these cases, the full amount of the conference fee must be paid.
In general no VAT is applied based on the Hungarian VAT law with the exception of individual payment [when you would like to pay from your own budget and not from the company’s budget] and for Hungarian companies where 27% VAT is applicable which is refundable at the end of the company’s fiscal year.
Our hospitality partners usually have options available for parking places, however it can change from event to event. If you would like to receive more information on parking please e-mail our colleague coordination[at]glceurope.com.
We provide a conference documentation pack which includes: conference agenda, notes pages and attendee information. Soft copies of some of the presentations are available on USB-flash-drives for each delegate. You may bring your laptop, tablet or other mobile device so you are able to review the presentations while they are being presented. Free Wi-Fi will be provided and outlets will be available for recharging computers, mobile devices and phones. We highly recommend you to bring along your business cards and a desire to learn from some of the industry’s leading experts.
The dress code is business casual. Feel free to leave the suits and ties at home this time. We do suggest you bring a sweater or dress in layers as the temperature in the conference room may fluctuate.
Any of our staff members at the event will be delighted to help you. You can contact us for free via WhatsApp or Viber or any time over the phone or via e-mail or post.
  1. Get the timing right.
    Many people are afraid to request for training budget, because they can’t seem to find the “perfect time” to do it. Well, there’s no perfect time to ask for it, but there are definitely some moments that are better than others.
  2. Make a case for yourself
    When you ask for budget, you should be prepared with specific details and explanations about what is in it for the company and you’re superior. If you go into a meeting and just say, “I want to get budget for a conference,” it’s likely that your request won’t be taken seriously. If you want to plan ahead, then you should be prepared to explain the following points:
    1. Start by stating your accomplishments
    2. Show that you’re ready for more responsibility and eager to learn
    3. Describe:
    a) How this event will increase your productivity?
    b) How you will need less supervision
    c) How you can bring back the knowledge to the company
    4. Follow up
You might find free to attend events which are usually organized by a solution/service provider within the industry. Unlike in cases of attending free events, on a paid event you will find more diverse industry knowledge rather than presentations related to services or solutions.
In case you cannot attend for both days, you can always attend for just 1 day of the event.
In case you are busy on 1 of the days, you certainly can split the 2 day conference with one of your colleagues. All you need to do is send us an e-mail to booking[at]glceurope.com
We understand that not all senior-level professionals might be available on the dates. As the event is an annual event, most of the attendees try to postpone their engagements or send a small group from their teams to benefit from the conference.

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