Learning outcomes

Training description

A company fails every 3 minutes . In fact, 96% of all businesses fail in the first 10 years . They fail for many reasons, however, people-related problems seem to always in the top three causes of failure. Research has shown that 51% of employees are looking to leave their current job , and 40% of the remaining employees plan to change jobs in the next year . To succeed, companies have tried numerous solutions, paying millions of euros in leadership & management, employees development and trainings and technology, to name just a few. There is one solution that most organisations have not tried or have tried poorly. This solution is not only a “blind spot” for numerous organisations, most organisations are already paying the costs of this solution, only they receive no return on this investment.

This solution is your workplace. In fact, recent research has shown that 89% of people blame their work environment for dissatisfaction at work . Your workplace is a strategic tool that can drive innovation. In fact, optimising your workplace design, once conceived correctly will not only maximise your return on investment on your real estate costs but will also maximise your return on investment on your personnel costs. This is extremely valuable, specially since the costs of personnel and real estate are usually the highest two expenses of any organisation. Not only can an optimised design of your workplace allow you to do more with the space you have but it can also lead to more fulfilled, healthier and overall happier employees. And as research has shown, happiness at work decreases employee turnover by 51%, reduces sick leave by 66%, reduces burnouts by 125% and it increases sales by 37%, increases retention by 40% and innovation by 300% .

In sum, a better workplace can improve the health, well-being and experience of employees, making them happier and the organisation more successful. However, that is on two conditions:
1. The workplace needs to be specifically and intentionally designed for interactions. A beautifully designed space, no matter how inspirational and functional is not enough.
2. The vision of the workplace needs to be at the centre of an iterative participatory Process.

In this masterclass, Stephanie Akkaoui Hughes will explore those two areas:

1. How to increase interactions in your workplace for your employees and

2. How to increase interactions in your workplace with your employees.

She will first focus on why interactions in the workplace are important and how to increase them, using fast and easy to implement design recommendations. She will then dive into the four steps process that allows you to engage your entire workforce in a process that will turn any and all workplace challenges – whether the result of a planned relocation or business as usual workplace complaints – into an opportunity for alignment and engagement.

Training schedule

Day one

  • 08:30 Registration, Welcome Tea, Coffee, Networking

  • 09:00 Welcome & Introduction to the Masterclass

  • 09:30 How to increase interactions in your workplace: Setting the scene

  • 10:15 The Vision Star Model

  • 11:00 Tea, Coffee, Networking

  • 11:15 Key Drivers of Impact

  • 13:00 Luncheon

  • 14:00 The Drivers of Impact in space

  • 15:30 Tea, Coffee, Networking

  • 15:45 Design Recommendations

  • 16:45 Conclusion of Day 1.

  • 17:00 End of day 1

Day two

  • 08:45 Registration with Welcome Coffee

  • 09:00 Recap of Day 1 and Introduction
    of Day 2

  • 09:30 An interactive and Participatory process: Setting the scene

  • 10:15 Module 1: Listening

  • 11:00 Tea, Coffee, Networking

  • 11:15 Module 2: Aligning

  • 13:00 Luncheon

  • 14:00 Module 3: Activating

  • 15:30 Tea, Coffee, Networking

  • 15:45 Module 4: Adapting

  • 16:30 Future proofing checklist

  • 17:00 Conclusion of the Process and Day 2.

  • 17:20 Conclusion of the masterclass

  • 17:30 End of day 2

Training Program

Request detailed Agenda - Smart Workplace Design MasterClass

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Get to know the Expert Trainer

Stephanie Akkaoui Hughes
Stephanie Akkaoui HughesArchitect & Workplace Interactions Expert, AKKA Architects

Born and raised in the tumultuous city of Beirut, Stephanie Akkaoui Hughes is the Founder & CEO of AKKA Architects. Architect, speaker and author, Stephanie is part of a new breed of visionary architects who operate beyond the nowadays-restrained realm of architecture. A strong advocate of value created through cross-disciplinary interactions, she believes that the most sustainable innovation will happen at the intersection of different fields. AKKA Architects is driven by Stephanie’s vision of Architecting Interaction. Based on Stephanie’s belief that interactions are the seeds of innovation, Architecting Interaction explores how spaces and contexts can foster human interactions. Stephanie is also an author and a global speaker. She regularly speaks at conferences, summits & universities worldwide, including TED events, the International Interaction Conference, the International Business Conference and the Centre for Excellence in Universal Design. Stephanie’s book A rchitecting Interaction: How to Innovate through Interactions was launched early 2017.

Who should attend?

Professionals in the following industries, or concerned with the following:

  • Commercial Real Estate
  • Design
  • Executive Office
  • Facilities S ervices
  • Health, W ellness and F itness
  • Hospitality
  • Human Resources
  • Professional Training & Coaching
  • Program Development
  • Real Estate

The masterclass will be most suited for the following groups of people:

  • Anyone in the HR field, of any level, specially the Heads of HR and CHROs.
  • Corporate real estate professionals of any levels, specially the Heads of CRE
  • Facilities management professionals
  • Any professional concerned with Employees wellbeing, performance and happiness,
  • People Analytics, Diversity and Inclusion in the workplace…
  • Managers and coaches focusing on Leadership Talent development, Culture,
  • Any professional concerned with Workplace trends

People Analytics, Diversity and Inclusion in the workplace…

  • Managers and coaches focusing on Leadership Talent development, Culture,
  • Any professional concerned with Workplace trends


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You can always register without a name using the TBA [To Be Announced] option. Please indicate TBA instead of the delegate name and 2 weeks prior to the event you are able to send the delegate name/s to booking[at]glceurope.com
While we are not happy to see you cancel your registration, we understand that “life happens” and other obligations come up. Our refund schedule is as follows:
The client has the right to cancel his/her registration in the event.
There is a 50% liability on all conference registrations once made, whether the booking was made through our website or via e–mail/ telephone/ fax.
If the client cancels with more than 8 weeks’s advance notice, GLC shall be entitled to an amount equivalent to 50% of the conference fee and 22 EUR administration charge. In case the client has already made his/her payment, this will be deducted from the conference fee GLC has already received and the remainder will be refunded. If no conference fee has been received prior to the cancellation request, GLC will issue an invoice for the cancellation fee (the amount equivalent to 50% of the conference fee and 16 EUR administration charge), which the client must pay immediately upon receipt. No refunds are available for cancellations received with 8 week’s (or less) advance notice or in case the client fails to attend the conference. In these cases, the full amount of the conference fee must be paid.
In general no VAT is applied based on the Hungarian VAT law with the exception of individual payment [when you would like to pay from your own budget and not from the company’s budget] and for Hungarian companies where 27% VAT is applicable which is refundable at the end of the company’s fiscal year.
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We provide a conference documentation pack which includes: conference agenda, notes pages and attendee information. Soft copies of some of the presentation are available on USB-flash-drives for each delegate. You may bring your laptop, tablet or other mobile device so you are able to review the presentations while they are being presented. Free Wi-Fi will be provided and outlets will be available for recharging computers, mobile devices and phones. We highly recommend you to bring along your business cards and a desire to learn from some of the industry’s leading experts.
The dress code is business casual. Feel free to leave the suits and ties at home this time. We do suggest you bring a sweater or dress in layers, as the conference room temperature may fluctuate.
Any of our staff members at the event will be delighted to help you. You can contact us for free via WhatsApp or Viber or any time over the phone or via e-mail or post.
  1. Get the timing right.
    Many people are afraid to request for training budget, because they can’t seem to find the “perfect time” to do it. Well, there’s no perfect time to ask for it, but there are definitely some moments that are better than others. For instance, if your boss is about to take a two week vacation, he/she might be in a good mood. If he/she just lost a major account, may not be wise at that juncture.
  2. Make a case for yourself
    When you ask for budget, you should be prepared with specific details and explanations about what is in it for the company and you’re superior. If you go into a meeting and just say, “I want to get budget for a conference,” it’s likely that your request won’t be taken seriously. If you want to plan ahead, then you should be prepared to explain the following points:
    1. Start by stating your accomplishments
    2. Show that you’re ready for more responsibility and eager to learn
    3. Describe:
    a) How this event will increase your productivity?
    b) How you will need less supervision
    c) How you can bring back the knowledge to the company
    4. Follow up
You might find free to attend events which are usually organized by a solution/service provider within the industry. Unlike at free to attend events, on a paid event you will find more diverse industry knowledge rather than presentations related to services or solutions.
In case you cannot attend for both days, you can always attend for just 1 day of the event. In this case we will send you all presentations of the 2 days. The participation fee is 70% of the original investment. In case you would like to attend the event for just 1 day please contact us on booking[at]glceurope.com
In case you are busy on 1 of the days, you certainly can split the 2 day conference with one of your colleague. All you need to do is send us an e-mail to booking[at]glceurope.com
We understand that not all senior-level professionals might be available on the dates. As the event is an annual event, most of the attendees try to postpone their engagements or send a small group from their teams to benefit from the conference.

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